The Dish on the DISHruption - WCBD-TV: News, Weather, and Sports for Charleston, SC

The Dish on the DISHruption

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 DISH Network FAQs

WCBD is committed to providing the best local news and information coverage in the market.  We realize local television is YOUR connection to the community. We are proud to supply our signal to a variety of carriers – cable, satellite and telco.

 1. Where can I see my regular programming now that I've been DISHrupted?

 Most viewers will be able to receive the station in HD for free by using a basic over-the-air antenna. In addition, viewers will continue to be able to receive this station from a variety of alternative local cable and telco operators and from DIRECTV.

 2. What is the dispute all about?

 Our parent company, Media General, negotiates agreements with cable and satellite companies such as DISH Network that bring our signal into your home. Usually, these deals are reached without any disruption to your service. Unfortunately, so far DISH Network has refused to reach a fair, market-based deal to carry our station but negotiations are ongoing and we are hopeful for a quick resolution.

 3. Why should DISH Network pay anything to carry WCBD?

 Although WCBD is free to over-the-air viewers, companies such as DISH Network that package and resell broadcast stations for profit need to pay for their signals.  Without broadcast stations such as WCBD, the package of channels that DISH Network sells for profit would be less desirable and therefore less valuable to local consumers like you. Additionally, DISH has a long track record of habitually failing to come to an agreement with local TV stations around the country and disrupting service of those stations.  Indeed, DISH has had at least 28 disruptions of service with other broadcast station owners in the last three years alone.

 

4. Does DISH Network pay to acquire other channels?

 Based on publicly available information, all cable and satellite companies, including DISH Network, pay the owners of most channels that they carry, even those with few or no viewers. We understand that companies such as DISH Network pay substantial fees per month for the right to carry ESPN, TNT, Disney Channel, and others.  These channels have NO local programming, NO local employees, NO local investments, and far fewer viewers than WCBD.

 

5. Won't my rates go up if DISH Network has to pay WCBD for its signal?

 Whether rates go up depends on decisions made by DISH Network. Like all cable and satellite companies, DISH Network is already charging you to receive WCBD as part of your monthly satellite bill.  In fact, over the past two years, DISH Network has made a profit of more than $2.1 billion on combined revenue of more than $28 billion.  DISH Network could simply re-allocate the fees its pays among those channels that the public really wants to watch. Thus, DISH Network could pay less for, or refuse to carry altogether, channels that its customers don't value nearly as highly as they value WCBD. In any event, we do not control how much DISH Network pays others, how much it charges you, or how it manages its business. We are simply requesting that DISH Network pay a fair market price for our signal, just as DISH's competitors do.  We have and will continue to negotiate with DISH Network in good faith in an effort to successfully complete a deal with them.

 

6. Has WCBD entered into agreements with other cable companies to be paid for the right to carry its station?

Yes.  WCBD and its owner, Media General, have been able to successfully reach agreements with virtually all other cable, telco, and satellite providers in our area.  We have never had a disruption in service due to our inability to successfully negotiate a fair, market-based rate with the other distributors of our station.

 

7. If DISH Network stops carrying WCBD, will I get a refund on my satellite bill?

 It is up to DISH Network to determine whether they will give you a refund or credit. You should contact DISH to let them know that you will be unhappy if you have to pay for a service you are no longer receiving. 

8. Is there anything the public can do to help make sure that WCBD remains on DISH Network?

 The best way to influence this dispute is to register your support for how important it is for DISH to continue to carry our station. It is important that DISH Network subscribers let DISH Network know that they intend to cancel their service and move to an alternative provider if DISH Network doesn't continue to carry WCBD. Please visit www.dontdropWCBD.com for updates and to register your support for us.

 We have been in negotiations with DISH Network since June trying to come to terms similar to the deals we have negotiated or are negotiating with other video providers.

 We are striving to ensure that you do not lose any of your favorite programming on WCBD.  We commit that we will continue to work hard until the end to try to get a successful outcome to this negotiation.

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