Charleston Police Department joins Consolidated Dispatch - WCBD-TV: News, Weather, and Sports for Charleston, SC

Charleston PD joins consolidated 911 dispatch, chief not concerned over recent investigation

Posted: Updated:
Charleston County, SC -

The Charleston Police Department joined the Charleston County Consolidated Dispatch Tuesday morning and have already taken around 2,100 calls. This comes just months after the sheriff's department investigation into 911 call center.

Charleston will make up around one third of the total call volume. To make up for the increase in calls, officials hired 27 new employees. 17 of those new hires were previous City of Charleston dispatchers.
 
Charleston Chief of Police, Greg Mullen, says he is relieved that some of the former Charleston dispatchers have joined the staff. He says they have relationships with his officers and know the areas around the city.

In September, the Charleston County Sheriff's office (CCSO) investigated the Charleston County Consolidated 911 Center's handling of calls for service.

According to officials, the investigation began after a man called the dispatch center on August 25 to report a burglary in progress. After calling two times, officials say officers never showed up to his home in Mt. Pleasant.

Shortly after the investigation began, officials learned one employee is at the center of the problem. That employee was a call-taker at the center. After taking a call, her role is to alert dispatchers to send out emergency responders.

Officials say that didn't happen. According to officials, that person is no longer "actively working" for the center. 

This investigation by the Sheriff's Office comes on the heels of a News 2 Investigation that aired at the end of July, Charleston County 911 Center Director Jim Lake, said, the center is not required to answer every call that comes into call takers.


  • Fort Hood shooter writes to ISIS leader, asks to become 'citizen' of Islamic State

    Fort Hood shooter writes to ISIS leader, asks to become 'citizen' of Islamic State

    Friday, August 29 2014 4:20 AM EDT2014-08-29 08:20:50 GMT
    (CNN) -- The Army psychiatrist who killed 13 people at Fort Hood has written a letter to the leader of ISIS, asking to become a citizen of the Islamic State's caliphate, his attorney said Thursday.
    (CNN) -- The Army psychiatrist who killed 13 people at Fort Hood has written a letter to the leader of ISIS, asking to become a citizen of the Islamic State's caliphate, his attorney said Thursday.
  • Taco Bell offering free food for lifetime in "Eleven Lasting Dollars" Contest

    Taco Bell offering free food for lifetime in "Eleven Lasting Dollars" Contest

    Friday, August 29 2014 2:32 AM EDT2014-08-29 06:32:39 GMT
    Taco Bell is offering free food for a lifetime.
    Taco Bell is offering free food for a lifetime.
  • Itsy Bitsy Spiders Weaving Trouble Lead to Recall of Suzuki Cars

    Itsy Bitsy Spiders Weaving Trouble Lead to Recall of Suzuki Cars

    Friday, August 29 2014 2:15 AM EDT2014-08-29 06:15:23 GMT
    Courtesy: NBC NewsCourtesy: NBC News
    Suzuki has recalled about 19,000 Kizashi mid-size sedans in the U.S. because spiders drawn to gasoline vapors weave webs that can block a hose to vent those gases.
    Suzuki has recalled about 19,000 Kizashi mid-size sedans in the U.S. because spiders drawn to gasoline vapors weave webs that can block a hose to vent those gases.
Powered by WorldNow

210 W. Coleman Blvd.
Mt. Pleasant, SC 29464

Telephone: 843.216.4875
Fax: 843.881.3410
Email: news@wcbd.com

Can't find something?
Powered by WorldNow
All content © Copyright 2000 - 2014 Media General Communications Holdings, LLC. A Media General Company.