Package delays cause Christmas headaches, heartache for some in - WCBD-TV: News, Weather, and Sports for Charleston, SC

Package delays cause Christmas headaches, heartache for some in Lowcountry

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South Carolina is one of several states with people who didn't receive packages in time for Christmas because of FedEX and UPS delays. The companies say weather was partially to blame for the delays.

Social media has been active with disappointed parents, grandparents and countless others.

"I ordered a few things from Amazon. One shirt got here, but I'm will waiting on things, I felt horrible having to show my husband a picture of a gift rather than the gift itself. We didn't have a bad Christmas. I just felt bad it wasn't here," Michelle Martin said.

"I ordered a Christmas flower arrangement from FTD online a week before Christmas for a guaranteed delivery of Dec 24th for a dinner I was having at my house. The tracking number showed the item was in Georgia on the 23rd and still scheduled on time delivery. Later on the 23rd when I checked again the tracking information showed an updated delivery date of the 27th. I called and cancelled the order," Brian Cundiff said via e-mail.

"I mailed an Express Mail, USPS, letter containing Christmas [money]  to my grandchildren on Sat. Dec 21 from Walterboro, SC with a guaranteed delivery to Sheppard AFB, TX of 3:00 pm on Mon, Dec 23.  As of today, Thurs, Dec 26, they still have not received it.  To make matters worse, the post office cannot tell me what happened to it after it left Charleston, SC on Sat, Dec 21 at 6:43 pm.  It has not been scanned in anywhere since then.  My grandchildren left this morning to go to Disneyworld without their [money]," Julie Altman said in an e-mail.

With so many frustrated with the delays, some in the Lowcountry had little compassion for those affected.

"Try buying gifts AHEAD of time. Procrastinators are the cause for the overload," Robert Davis said.

"That's what happens when you wait until the last minute to shop for Christmas," Stephen Micalizzi said.

"People shouldn't have waited to the last minute to order things. And then it puts a rush on the delivery people. I never order anything past December 1st. Get it together people. After December 15 delivery should be triple the cost, maybe it will teach people a lesson," April Holland Reed said.

"We're all really spoiled, and UPS and FedEx can't control the weather. UPS is doing a good job of updating when my packages will get here, and it just extends the season as far as I'm concerned. For others, they should just consider it the price of their own procrastination," Judith R Archer said.

Some say it wasn't a case of procrastination. They say waiting was not a choice, but rather a necessity.

"Hey guys maybe some has to wait till last minute because of money or what have you. I know I had to wait," Michelle Martin said.

"You do realize that a large sum of people do not have the means of shopping in advance? Not everyone is just procrastinating," Richelle Maree Conkling said.

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