Numerous reports of bed bugs at popular Charleston hotel - WCBD-TV: News, Weather, and Sports for Charleston, SC

Numerous reports of bed bugs at popular Charleston hotel

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CHARLESTON, SC -

A family says that when they checked out of the Comfort Inn in downtown Charleston, they realized they weren't alone in their room…and that they had been bitten by bed bugs overnight.

"We ended up with a room that had known bedbugs."

Dr. Vivian Bea says she and her family are in the process of moving and decided to book a few nights at the Comfort Inn on Bee Street to unwind for the long holiday weekend. However, when the family woke up on Saturday morning in room 504, Vivian says they noticed blood on the sheets, saw bed bugs on the pillows, and then realized they had been bitten.

Bea told News 2, "First of all, I am pregnant. I have a 4-and-a-half-year-old son, and you knew about this? To me, that is a problem."

Vivian says after notifying hotel staff, a maintenance man came to their room and told them that this room has had problems with bed bugs in the past, and that he was surprised they had even rented it to them.

"So what we ended up having to do was get rid of our luggage, get rid of our clothes, get rid of our shoes, and basically start from there."

News 2 checked out the website bedbugregistry.com and found comments about bed bugs at this same Comfort Inn dating back to October of 2012.

We also found several comments from just the last two weeks on tripadvisor.com of other guests complaining of bed bugs.

Bea said, "It's disheartening, that they would subject individuals to this." Bea told us hotel management gave them $250 dollars for their losses and a re-imbursement for the nights they will not be staying there.

As for the family, Bea said they will be staying with friends but are upset that what was supposed to be a relaxing holiday weekend, has instead, been spent trying to forget about the bites and whelps they are currently dealing with.

On Sunday, we spoke with a manager from the Comfort Inn who says they are investigating the matter, and have someone coming into the hotel on Tuesday to look into the situation further.

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