Call Collett: Berkeley County School District benefits enrollment hiccup fixed

Call Collett

Issues with employee benefits in Berkeley County have been resolved following a News 2 investigation.

The Berkeley County School District confirmed there were roughly 80 individuals impacted by an enrollment error. News 2’s Rebecca Collett first learned of the issue while investigating a “Call Collett” tip.  The enrollment issues have since been fixed for teachers and school district employees.

The commonality in employees is that they were new to the district or making benefit changes, according to a school district spokesperson.

Through a Count on 2 investigation, News 2 discovered that an error made by the Berkeley County School District contractor hired to enroll staff during open enrollment meant some employees weren’t actually enrolled in their benefits.

Staff wouldn’t have known unless they tried to use the benefits. Employees were paying premiums and had received letters confirming their enrollment.

News 2 obtained a letter between PEBA and the school district’s contractor that explained quote: “Due to our lack of initial education on the SC PEBA system, mistakes were made by First Financial Representatives.”

Reimbursements are being handled on a case by case basis depending on the individual situation. In many cases the coverage is retroactive, and providers are being asked to resubmit bills.

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