Customers file class-action lawsuit against Mt. Pleasant Waterworks

Charleston County News

MOUNT PLEASANT, S.C. (WCBD) – A class action lawsuit has been filed against Mount Pleasant Waterworks. It claims the utility over-charged customers.

How much you pay for water is based on how many gallons you use every month.

The lawsuit, though, claims the company charged customers for more water than they used.

It also says Mount Pleasant Waterworks has a monopoly in the town along with the ability to turn off water service.

The utility provider responded to the lawsuit saying it has no basis. They released a statement which reads in part:

“We have always maintained transparency as an organization and administer our policies fairly across the board, treating every customer equally.”

It went on to say, “we are members of the same community and strive to provide excellent customer service every day.”

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