TELUS International set to establish operations in Charleston Co.

Local News

COLUMBIA, S.C. (WCBD) – TELUS International, a customer experience innovator that designs, builds, and delivers digital solutions for global brands has announced plans to establish operations in Charleston County.

The $3.4 million initial investment will create nearly 1,200 news jobs by 2022.

TELUS International company has over 56,000 team members, operates in more than 25 countries and partners with brands across high-growth industry verticals, including: technology and games, communications and media, eCommerce and fintech, healthcare and travel, and hospitality.

Leaders from the company say North Charleston’s competitive technology scene was a leading reason for the move to the area. County and state leaders say the expansion is a clear sign Charleston County and South Carolina continue to provide economic advantages for growing companies.

“We’re really excited that this has yet another footnote of meaning for us and that is it’s the second biggest single year for job creation in the history of this department,” says James Dykes, Executive Director of Economic Development for Charleston County.

The North Charleston “TELUS International” location is being called a major win for the area.

“You know with 4% unemployment at this time and 16,000 people who are footloose, we’ve got a little bit of a reprieve from that typical tightness within the labor market,” says Dykes.

The company is expected to handle digital solutions for major companies. Chuck Koskovich, the company’s Chief Operating Officer says North Charleston and South Carolina were a perfect fit.

“What was attractive for us in North Charleston, I mentioned before was just the overall welcoming of the community,” says Koskovich. “I think there’s an extremely strong labor force in the area.”

Officials hope the location will be up and running the coming months. Koskovich says the company has already taken an active philanthropic role in the community and is looking to build deep relationships.

“Looking to bring on and staff nearly 1,200 team members but we look forward to giving back into the communities we operate in as well so I think it’s a great opportunity for us to serve the market,” says Koskovich.

It’s seen as an opportunity for TELUS to grow in Charleston County’s economy. Dykes says it’s a needed shot in the arm for the area.

“This is a really big year oddly enough right in the middle of COVID-19 and we couldn’t be happier with that,” says Dykes.

“We are thrilled to be expanding into North Charleston and tapping into the region’s attractive talent pool to support our company’s continued growth, as well as becoming more actively involved in the months and years ahead in community giving and volunteer initiatives to contribute to the health and well-being of the region’s citizens,” said TELUS International Chief Operating Officer Chuck Koskovich.

In the United States, TELUS International also has operations in Folsom, California and Las Vegas, Nevada.

“We’re excited to welcome TELUS International to South Carolina and celebrate their decision to do business in our state. By creating approximately 1,200 new jobs in Charleston County, this company is making a commitment to the entire community that will make a real difference in the lives of South Carolinians, and we couldn’t be more excited,” said Gov. Henry McMaster.

The new operations is set to be located at 3450 Ingleside Blvd. in North Charleston.

Those interested in joining TELUS International should visit the company’s career website for further information on positions available.

Copyright 2021 Nexstar Media Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.


Join our daily newsletter!

Click for latest news and information

2021 Hurricane Ready Guide